MsgSmartly is fully multilingual and provides powerful features to detect the user’s language on the fly.
Edit translations #
To edit the languages of both chat and admin, go to Settings > Translations. Some settings, such as e-mail contents, are directly translatable and therefore do not need to be translated here.
Chat language #
MsgSmartly is already translated into 41 languages. There are many options available to set the language:
- Go to Settings > Chat and check the Translate automatically option. This feature will automatically use the chat language of the user’s browser.
Admin language #
To translate the admin area follow the steps below:
- Translate the texts in your language from the Settings > Translations.
To set the admin area language you have three options:
- Activate the option Settings > Admin > Automatically translate admin area. This feature automatically translate the admin area to match the agent profile language or the agent browser language.
Translate custom contents #
You can translate almost any custom content: rich messages, titles, descriptions, automatic messages, chat header, and more. To add translations, select the language you want and click the New translation button.