At Msgsmartly, we prioritize your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us in connection with our services.
1. Information We Collect
We collect the following types of information when you use Msgsmartly:
a. Personal Information
- Account Information: When you create an account, we collect personal information such as your name, email address, phone number, and payment information.
- Usage Data: We collect data about how you use our platform, including API requests, service logs, and other communications made through Msgsmartly.
b. Business and Contact Information
- WhatsApp Contact Information: As a WhatsApp cloud API service, we process the contact information of the individuals you communicate with through our platform, which includes phone numbers and any messages exchanged via WhatsApp.
c. Technical Information
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance the functionality of our platform and analyze usage patterns.
- Device and Network Information: This includes your IP address, browser type, device information, and network identifiers, which are automatically collected when you access our services.
2. How We Use Your Information
We use your information to:
- Provide and operate the Msgsmartly platform.
- Improve, personalize, and optimize our services.
- Communicate with you regarding your account, services, and customer support.
- Manage billing and payments.
- Comply with legal and regulatory obligations.
- Prevent fraud, abuse, and other unlawful activities.
3. How We Share Your Information
We may share your information in the following cases:
- With Third-Party Service Providers: We share data with trusted third-party vendors to facilitate our services, such as payment processors, cloud hosting services, and analytics providers.
- Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes, or to protect our legal rights and interests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Data Security
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure. We strive to protect your data but cannot guarantee its absolute security.
5. Data Retention
We retain personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. We may retain certain data for legal, administrative, or compliance purposes, even after you cease using Msgsmartly.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access, correct, or delete your personal data.
- The right to restrict or object to the processing of your data.
- The right to data portability.
- The right to withdraw consent for data processing, where applicable.
To exercise these rights, please contact us at [email protected]
7. International Data Transfers
Msgsmartly operates globally, and your data may be transferred to and processed in countries outside of your own. We ensure that appropriate safeguards are in place to protect your information, in accordance with applicable laws.
8. Children’s Privacy
Msgsmartly is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Msgsmartly
Email: [email protected]
Call / Whatsapp: +91-797-786-5144
Address: Mumbai, Maharashtra, India – 400058